Document Services

Document  Services

Use Document Services to request copies of journal articles, conference proceedings, historical documents, or many other documents housed at the Linda Hall Library.

Document Services strives to fill every in-scope, properly cited request within 24 - 48 hours. Requests are processed during local working hours of 8:00 a.m. – 5:00 p.m., U. S. Central Time, Monday through Friday.

A fee is assessed to help defray the costs of providing this service.

Make a Document Delivery Request

Online document delivery requests:
Request form for returning users
Registration form for new users
If you have any questions about the service, please read the FAQ.

Or make a request via:
Email: requests@lindahall.org
OCLC: LHL
RapidILL: LHL
Fax: 816.926.8785
Phone: 800.662.1545
Mail: Document Services, Linda Hall Library, 5109 Cherry Street, Kansas City, MO 64110

Fair-Use and Copyright

Warning Concerning Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One specified condition is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

Please read the terms and conditions for items sent by e-mail or Ariel.

Beginning October 1, 2009 Linda Hall Library will require the payment of copyright for requests delivered to academic institutions located outside the United States. Copyright fees are determined by the rights holder and vary from a few cents per page to more than $50.00 for a document. If you are requesting from an academic institution outside the United States and are concerned about copyright costs, please designate a maximum fee you are willing to pay for your request. For on-line requests you may do this by using the Maxcost feature on our request form. If copyright costs would cause the fee for your request to exceed your maxcost you will be notified before your request is processed. You may also email the library at requests@lindahall.org to request the copyright fee for a paper.

Copyright payment must be paid for requests delivered to individuals and for-profit entities. If you are concerned about copyright costs, please designate a maximum fee you are willing to pay for your request. For on-line requests you may do this by using the Maxcost feature on our request form. If copyright costs would cause the fee for your request to exceed your maxcost you will be notified before your request is processed. You may also email the library at requests@lindahall.org to request the copyright fee for a paper.

This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of the copyright law.

Services & Fees

Document Delivery

Non-academic requesters pay a cost recovery fee. Fees for academic requesters are set at a lower rate which is partially subsidized by the library.

  • Academic: $12.00
  • Non-Academic: $16.00
  • Add 25¢ for each page over 50 pages.

Color Copies
Color copies are available upon request for an additional $1.00 per page.

Book Loans
  • Academic: $12.00
  • Non-Academic: $16.00
  • Price per volume. North America only. FedEx Delivery by standard overnight or 3 day express saver service. Some material, such as reference works, journals, tech reports and conference proceedings are not available for loan.

Loan Renewal
A 3-week renewal is available for loaned monographs. Request renewals through:


Signature Services

The Library provides Signature Services for materials from the collections of the following partners. Please place a request through our online form and select a partner in the "Choose a Service" menu.

  • AIAA Dispatch
  • Ei Compendex
  • Ei Encompass

Service Levels (additional per document)

  • Regular - within 24 to 48 hours: (no additional charge)
  • Rush - within 6 working hours: $10.00
  • Super Rush - within 3 working hours: $20.00
  • Drop Everything Rush - within 1 hour: $100.00

Delivery Options (additional per document)

E-mail or Ariel delivery is provided at no additional charge. Please read the information on e-mail requirements to ensure you can receive your document. There are also no additional charges if you use your own FedEx account number.

North America
Fax - no additional charge
First Class Mail - $3.00
FedEx 3 Day - $8.00
FedEx Standard Overnight - $22.00

International
Airmail - $3.00
International Fax - $5.00
International FedEx - $65.00

Payment Options

Invoice - You can pay by check or money order.
Credit Cards - Linda Hall Library accepts Visa, MasterCard, American Express or Discover cards

Deposit Account - Minimum $250
Contact the Finance Office at 800.662.1545 ext. 771 or email to deposits@lindahall.org to establish a deposit account. You may also print an application to mail or fax.

Notice: To avoid a bank processing charge, patrons placing requests outside North America are required to pay by credit card or establish a deposit account. Unless the requestor opens a deposit account or provides credit card information at the time the order is placed, an additional $40 bank processing charge will be added to the invoice.

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© 2003-2014, Linda Hall Library, All Rights Reserved
5109 Cherry Street
Kansas City, MO 64110-2498
Library Hours:
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Phone: 816.363.4600 or 800.662.1545
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