The Library strives to fill every in-scope, properly cited request within 24 – 48 hours. Requests are processed during local working hours of 8:00 a.m. – 5:00 p.m., U. S. Central Time, Monday through Friday.
A fee is assessed to help defray the costs of providing this service. A copyright fee, to be paid to the holder of the intellectual property, may be required. This amount is determined by the rights holder.
Or make a request via:
Mail: Document Services, Linda Hall Library, 5109 Cherry Street, Kansas City, MO 64110
If you have any questions about the service, please read the FAQ.
Fair-Use and Copyright
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One specified condition is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement.
Please read the terms and conditions for electronically delivered requests.
Copyright fees are determined by the rights holder and vary from a few cents per page to more than $50.00 for an entire paper. If you are concerned about copyright costs, please designate a maximum fee you are willing to pay for your request. For online requests you may do this by using the Maxcost feature on our request form. If copyright costs would cause the fee for your request to exceed your maxcost you will be notified before your request is processed. You may also email the library at firstname.lastname@example.org to request the copyright fee for a paper.
This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of the copyright law.
Non-academic requesters pay a cost recovery fee. Fees for academic requesters are set at a lower rate which is partially subsidized by the library. A copyright fee, as determined by the owner of the intellectual property, will be added, when appropriate, to all commercial and individual requests.
- Academic: $12.00
- Non-Academic: $16.00
- Add $0.25 for each page over 50 pages
Color copies are available upon request for an additional $1.00 per page.
The library will loan some monographs for a three week loan period.
- Academic: $12.00
- Non-Academic: $16.00
- Price per volume. North America only. FedEx Delivery by standard overnight or 3 day express saver service. Some material, such as reference works, journals, tech reports, and conference proceedings are not available for loan.
A 3-week renewal is available for loaned monographs. Request renewals through:
- Email to email@example.com
- Phone: 800.662.1545
- Fees: Academic–$12.00/Non-academic–$16.00
The Library provides Signature Services for materials from the collections of the following partners. Please place a request through our online form and select a partner in the “Choose a Service” menu. If not specifically requesting from one of the following services, please choose LHL.
- AIAA Dispatch
- Ei Compendex
- Ei Encompass
Service Levels (additional per document)
- Regular – within 24 to 48 hours: (no additional charge)
- Rush – within 6 working hours: $10.00
- Super Rush – within 3 working hours: $20.00
- Drop Everything Rush – within 1 working hour: $100.00
Delivery Options (additional per document)
- Electronic delivery – no addition to base fee
- First Class Mail – $3.00 in addition to base fee
- FedEx 3 Day – $8.00 in addition to base fee
- FedEx Standard Overnight – $22.00 in addition to base fee
- International FedEx – Please contact us at firstname.lastname@example.org for the cost of international FedEx delivery
Invoice – You can pay by check or money order.
Credit Cards – Linda Hall Library accepts Visa, MasterCard, American Express, or Discover cards
Deposit Account – Minimum $250
Contact the Finance Office at 816.926.8771 or email email@example.com.
Notice: To avoid a bank processing charge, patrons placing requests outside North America are required to pay by credit card or establish a deposit account. Unless the requestor opens a deposit account or provides credit card information at the time the order is placed, an additional $40 bank processing charge will be added to the invoice.