Digital Initiatives Unit: Document Delivery

October 27, 2022 UPDATE: Linda Hall Library is excited to announce that we are now partnering with VersaPay to provide a secure and easy to use online invoicing and payment system. Upon placing your first request, you'll shortly receive an email invitation to sign up for your new account. Our new platform will offer one-click access to invoices, email notifications when new invoices are available, and 24/7 access to your account. If you have any questions about how our new online invoicing platform will work, please contact us at 816.662.1545 or by email at requests@lindahall.org.

Linda Hall Library is happy to provide access to our materials to patrons outside the Kansas City metropolitan area. Please use the form below to request digital copies of issues, book chapters, or other materials. If you have a Linda Hall Library card or live in the Kansas City metropolitan area, please make your request through Primo or contact our Reference Staff to set up your account. 

Make a document delivery request

Create Request (Existing users) Create Account (New users)

Or make a request via:
Email: requests@lindahall.org
OCLC: LHL RapidILL: LHL
Phone: 800.662.1545

If you have any questions about our services, please read the Document Delivery FAQ. You can also contact us by phone at 800.662.1545 or by email at requests@lindahall.org.

The Library strives to fill every in-scope, properly cited request within 24 hours. High-quality images are provided within 5 working days. Requests are processed 8:00 a.m. – 5:00 p.m., U.S. Central Time, Monday through Friday. 

A cost recovery fee is assessed to help defray the expense of providing this service. A copyright fee may be required. This amount is determined by the rights holder of the intellectual property and varies from publisher to publisher. 


Fair Use and Copyright

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials. 

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One specified condition is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for or later uses a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement.

Please read the terms and conditions for electronically delivered requests. 

Copyright fees are determined by the rights holder and vary from a few cents per page to more than $100.00. If you are concerned about copyright costs, please designate a maximum fee you are willing to pay for your request. For online requests you may do this by using the Maxcost feature on our request form. If copyright costs would cause the fee for your request to exceed your maxcost, you will be notified before your request is processed. You may also email the library at requests@lindahall.org to request the copyright fee for a paper.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of the copyright law.

Click here for a full listing of available services and associated fees.


Image Rights and Reproduction Policy

The Linda Hall Library makes available all existing digital images from its collection that are in the public domain to be used for any purpose under the terms of a Creative Commons License. The Library’s preferred credit line for all uses is:

“Courtesy of Linda Hall Library of Science, Engineering & Technology”

Obtaining Digital Images

Images may be downloaded from the Library’s website and printed at no charge. High-resolution images may be obtained upon request. Please refer to our Image Request Form for fees and terms.

High-resolution images of material not in the public domain will only be supplied if the requestor provides proof of having obtained permission from the rights holder for the intended use of the digitized material.

By using the Library’s digital images, you agree that the Library shall not be responsible or liable for any claim of infringement or damage that may occur owing to the use of any material that the Library makes available. For additional questions see our Image Reproduction FAQ.